Learn How Kings Baji Protects Your Privacy and Personal Data

Various types of information are collected when you open an account or use services on Kings Baji. This data falls into two categories: information you provide directly, and information collected automatically.

Kings Baji collects information in several ways.

• Information You Provide Directly: We collect information directly from you when you fill out a registration form, make a deposit or withdrawal, or contact support.
• Automatically Collected Information: While you use the website or app, certain information is collected automatically through cookies, log files, and analytics tools.
• Third-Party Verification: As part of the KYC process, identity may be verified through an approved verification agency.
• Payment Gateway: When making payments via Mobile Pay, Nagad, or a bank, information is exchanged through that institution's secure channel.

Information collected at Kings is used strictly for defined purposes. Your data is never used for anything unnecessary.

• Account Management: For registration, login verification, and account security.
• Payment processing: To ensure fast and secure deposits and withdrawals.
• Customer support: To resolve your complaints or queries quickly.
• Fraud prevention: To detect and prevent suspicious activity.
• Legal Compliance: To meet regulatory requirements.
• Service Quality Improvement: Analyzed to improve your experience on the platform.
• Promotional Communications: Sending bonus and offer updates with your consent.

Kings Baji never sells your personal information to third parties. However, your data may be shared in the limited circumstances outlined below.

• Payment providers: Sharing necessary information with Mobile Pay, Nagad, Rocket, or a bank to process transactions.
• KYC Verification Provider: With authorized verification agencies to confirm your identity.
• Legal obligations: When required by court order, government investigation, or regulatory authority.
• Fraud prevention: With law enforcement agencies in cases of serious fraud.

The Kings Baji website and app use cookies. Cookies are small data files stored on your device that help improve your experience.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics cookies: To understand how the site is used. These can be opted out of.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

Kings Baji retains your information only for as long as necessary to provide our services or meet legal obligations.

• Active account data: retained for as long as the account remains active.
• Closed account data: retained for a minimum of 5 years from the date of closure (as required by law).
• Financial transaction data: up to 7 years (for tax and regulatory requirements).
• Expired data is securely deleted or anonymized.

Under Kings Baji's Privacy Policy, you have the rights listed below. To exercise any of these rights, please contact our support team.

Kings Baji uses industry-leading security technology to keep your information safe.

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
• Firewall Protection: Advanced firewall protection to prevent unauthorized access.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Staff training: All staff receive regular training on data protection.

Kings Baji is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If it is found that a minor's information has been collected by mistake, that account will be immediately closed and the data deleted.

Kings Baji may update this privacy policy at any time. For significant changes, registered members will be notified in advance by email or app notification.

Continued use of the service after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions or concerns about this privacy policy, please get in touch with us.

• Email: support@kings-baji.com
• Help Center: Help Center page View
• Live Chat: Chat with us directly via the website or app

We typically respond to all privacy-related requests within 24 hours.